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Intercom API

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

View Intercom API docs

Use the Intercom Connector

Add the intercom connector on your Zenaton dashboard,
enter the credentials and authorize Zenaton to call the intercom API from your workflows.
Then add code snippet and URL path to your workflow.

View documentation
const { workflow } = require("zenaton");

module.exports = workflow("MyWorkflow", function* () {
const intercom = this.connector(
'intercom', 'your-connector-id-from-zenaton-dashboard');

const response = yield intercom.get('path_to_API');
yield intercom.post('path_to_API', {param1: '...'});
});

The Zenaton Engine

We handle the complexity of orchestrating Intercom API calls and related logic in your code.

Out of the Box API Call

Add the connector to your Zenaton workflow and we manage the authentication, oauth1 and oauth2 flow including token refreshing.

Automatic Retries & Alerting

If your Intercom API call fails, it can automatically be retried and you will receive an alert with error details.

Monitoring and Troubleshooting

View the Zenaton dashboard for execution history, scheduled tasks, errors and logs or retry failed Intercom API calls.

Integrate Intercom into your application logic

The Zenaton connector is a pre-configured task for calling the Intercom API inside your workflow with one line of code. Build custom integration logic by adding a workflow directly into your application using the functions in the Zenaton SDK.

// The Zenaton engine orchestrates intercom API calls and related logic via the Zenaton agent. Every step is executed at the right moment on your servers and monitored on Zenaton dashboard.
const { workflow } = require("zenaton");
// intercom authentification on Zenaton
module.exports = workflow("ParallelWorkflow", function* () {
  const intercom = this.connector(
    'intercom',
    'your-connector-id-from-zenaton-dashboard'
  );
// execute parallel tasks handled automatically by the Zenaton engine 
  const [a, b] = yield this.run.task(["TaskA"],["TaskB"]);
  if (a > b) {
    const response = yield intercom.get('path_to_API');
  } else {
    yield this.run.task('TaskD');
  }
});

const { workflow } = require("zenaton");
// intercom authentification on Zenaton
module.exports = workflow("AsynchronousWorkflow", function* () {
  const intercom = this.connector(
    'intercom',
    'your-connector-id-from-zenaton-dashboard'
  );
  this.run.task('TaskA');
  this.intercom.post('path_to_API');
  yield run.task('TaskB');
  yield this.run.task('TaskD');
});
// Tasks can be automatically (or manually) retried and executions are displayed in real-time on the Zenaton dashboard.
const { workflow, duration } = require("zenaton");

// intercom authentification on Zenaton
module.exports = workflow("WaitWorkflow", function* () {
  const intercom = this.connector(
    'intercom',
    'your-connector-id-from-zenaton-dashboard'
  );

  yield this.run.task('TaskA');

// The 'wait function is managed by the Zenaton engine and will be executed on your worker at the right time.
  yield this.wait.for(duration.days(7));

  yield intercom.get('path_to_API');
});
const { workflow, duration } = require("zenaton");
module.exports = workflow("WaitEventWorkflow", function*() {
  const intercom = this.connector(
    'intercom',
    'your-connector-id-from-zenaton-dashboard'
  );
    // Wait for up to 24 hours for the event using the Zenaton Wait Function.
    const event = yield this.wait.event("MyEvent").for(duration.hours(24));
    if (event) {
      // If event has been triggered within 24 hours
      yield this.run.task('TaskA');
    } else {
      // else calls intercom API
      yield intercom.get('path_to_API');
    }
  },
  id() {
    return this.id;
  }
});